Maintenance Management1.3.9 - App Store

. Modern, Secure Login
Instant, secure access with Face ID or fingerprint authentication.

. AI‑Powered Assistance
Get smart, context‑aware suggestions for technician steps and resolutions - boosting accuracy and saving valuable time.

. Fast Service Request Management
Create, update, and complete maintenance tasks in seconds with a clean, intuitive interface.

. Smart Inspections
Perform guided inspections with clear navigation, visual indicators, and quick creation of required service requests.

. Streamlined Make Readies
Assign, track, and complete unit turns with bulk actions designed for speed and team coordination.

. Complete Asset Management
Add, edit, track, and retire assets - all from your mobile device.

. Instant Photo Capture
Snap photos on the spot and attach them to any task for clear, visual documentation.

. Real‑Time Translation
Break language barriers with built‑in translation for multilingual teams and residents.

. Built for Performance
Enjoy fast load times, smooth navigation, and reliable offline‑friendly performance no matter where you’re working.

Version History - Add photos to Bill Back records when billing a resident from Record Time Worked or an Inspection Item
- Tap Create Service Request in an asset's overflow menu to quickly create an SR
- Mark properties as Favorites under the Property drop-down
- Create SR/Inspection screens now have an option to create recurring tasks
- View a list of Completed items for any location
- Hold down on a task on the Landing Dashboard for quick actions 1.3.9 1d ago AI agent creates service requests via chat
AI voice-logs inspection results hands-free
Scan asset labels for recalls/warranty/risk
Dark mode added for app
Configurable push notifications
New task-prioritized landing dashboard
Send inspections to outside vendors
View resident ledger (read-only)
View completed items by location 1.3.7 Sep 13 bug fixes to
1. prevent sudden Access denied during sync
2. improve the screen flow when completing service requests and adding time worked in the process
3. address various crashe 1.3.6 Sep 7 Tablet Support
View list and detail side-by-side in a new tablet layout (portrait & landscape) across Service Requests, Inspections, Make Ready, Assets, Due Diligence, Pending Syncs, and AI Inspection Onboarding.

Priority Filter & Urgent/Overdue Grouping
Filter Service Requests and Inspections by priority. 1st Priority and Overdue items now show in separate groups for a clearer view of what needs attention first. 1.3.5 Aug 20 Due Diligence
We have added Due Diligence to Maintenance Management Mobile.
Click the More button and choose Due Diligence to create and perform due diligence inspections. To add Due Diligence to the Action Bar at the bottom of the screen, click the More menu-> Menu Bar option 1.3.4 Jul 29 Sync Status Pill
A new sync status pill now appears across all listers (Service Requests, Inspections, Make Ready, Assets, and Inventory), giving you an at-a-glance indicator of your current sync state so you always know whether your data is current.

Pending Syncs Screen
Clicking the Sync Status Pill will show the new Pending Syncs, which screen lists all records that haven't yet synced to the server. Clicking the Sync button from this screen will pull any pending records down from Facilities Desktop down to the mobile device.

Pull-to-Refresh
Pull-to-refresh is now available on the Service Request, Inspection, Make Ready, Asset and Inventory lister.. Simply swipe down from the top of the list to fetch the latest data on demand. 1.3.3 Jul 23 - When starting a Time Worked record, unassigned SRs will be automatically assigned to the technician recording time. If assigned to another technician, technicians will be prompted to reassign
- Added the ability to edit Created Date and Time from Edit Service Request
- Service Requests and Inspections that fail to upload will display resubmission options or clear error messages 1.3.2 Jul 9 - General Notes on Service Requests — You can now view, add, and edit General Notes directly on a Service Request, with the latest note shown on the Detail tab
-Clear All Data option — A new option in Settings lets you safely wipe all locally stored data and reset the app to a fresh state
- Haptic feedback — The app now gives a subtle vibration on key interactions, such as press-and-hold on a Make Ready task
- Redesigned Inspection headers — Inspection Area and Item screens now have a streamlined header with a pinned progress bar, a built-in search/filter, and auto-collapse on scroll to give you more room to work
- Contact dropdown on SR creation — The Contact field is now a dropdown, letting you quickly choose the correct resident when a unit has more than one active tenant
- Submit always available on Inspections — You can now click Submit on an Inspection before completing all Areas. If you have set an Auto-Response on the Inspection Template, submitting will auto-fill all empty fields with this response.
-Special characters in Inspections — Inspection text fields now accept special characters and symbols in the Area Comments section 1.3.1 Jun 21 - Delete photos from carousels - Added a Delete option in the full-screen photo carousels (SR detail, Inspections, Make Readies).
- Redesigned More menu - The Action Bar's More menu has been restructured with an updated layout and a More > Settings screen that consolidates user preferences.
- New Settings:
- Copy Photos to Device for Inspections - Toggle that automatically saves a copy of Inspection photos to the device's local photo gallery as they're taken.
- Default module selection - Pick which module the app opens to by default after login.
- Customizable Action Bar modules - Select up to 5 modules to display on the Action Bar; any additional modules automatically move under the More menu.
- All time pickers now use the 12-hour format with an AM/PM selector.
- General text fields now accept special characters 1.3.0 Jun 8 - Patches to AI voice services
- Critical fixes for service request and inspections 1.2.9 May 27 - Inspection checklists now support multiple response types within a single checklist.
- Areas and items can now be added to inspections directly from the mobile app.
- “Not Inspected” is now available as an additional response option in inspection templates.
- Photos can now be deleted from Service Requests and Inspections directly on mobile. 1.2.8 May 13 - Inspection checklists now support multiple response types within a single checklist.
- Areas and items can now be added to inspections directly from the mobile app.
- “Not Inspected” is now available as an additional response option in inspection templates.
- Photos can now be deleted from Service Requests and Inspections directly on mobile. 1.2.7 May 11 - Inspection checklists now support multiple response types within a single checklist.
- Areas and items can now be added to inspections directly from the mobile app.
- “Not Inspected” is now available as an additional response option in inspection templates.
- Photos can now be deleted from Service Requests and Inspections directly on mobile. 1.2.6 May 7 - Added Grouping pills on lists, use these to quickly navigate to specific dates and statuses
- On the Make Ready Task list, hold down on a SR or Inspection for 2 seconds to open a Quick Navigation menu
- Updates to screens and filters allowing multi-select and streamlined navigation 1.2.5 Apr 27 - Visual updates to Service Request and SR Edit screens
- Ability to assign Service Requests to an Unassigned state
- Addressed an issue where some photos from New Facilities Desktop would not display in the mobile app
- Updates to SR > Detail > ... menu > Take Photo > Set Default. Use this option to always launch the Camera or Gallery instead of being prompted each time.
- Addressed an issue where the Responded On Date and Time would sometimes return: "Responded date should be after created date" 1.2.4 Apr 13 updates on Make Ready module 1.2.3 Mar 13 1.2.2 Mar 10